I felt very confident in booking my experience. I was referred from a really good friend. My answers were responded in a timely manner. When there was a situation it was handled swiftly. Debbie was very enthusiastic and helpful every step of the way. When there were changes made she gave her honest thoughts and ideas in a professional manner. I was very pleased with the care package for the trip and made the trip more fun to experience. Overall my wife and I were very happy travelers!!